Shipping Charges - $10 flat rate for orders under $150. $15 for express shipping.
Transit Time - 3 to 7 business days from when your order is dispatched. (Transit times may vary during Black Friday Sale period)
All orders are shipped using Aus Post or DHL Express. These services are fully trackable once the couriers have your order.
Returns - We offer return postage labels on full priced items for our Australian customers only.
Please note there is a $10 processing fee applied within the portal.
All returns must be made within 14 days of your purchase date and must be in re-saleable condition (tags attached, unwashed and unworn).
All returns are actioned via a store credit, unless the the return matches the refund critieria stated in the policy
There are strictly no returns, exchanges or refunds on sale items unless the product is deemed damaged or faulty. If you believe your sale product qualifies, please email images of the issue & your order number to info@zanerobe.com.
To read our full returns policy click here.